Shipping policy
Shipping Policy
Processing Times
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In-Stock Items: Orders for in-stock items are processed and shipped within 2–3 business days after purchase.
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Pre-Order Items: Pre-order products will ship according to the estimated shipping timelines listed on their individual product pages. Please note these dates are estimates and may be subject to change.
Shipping Methods & Delivery
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We ship using trusted carriers (e.g., USPS, UPS, FedEx, DHL). Shipping options and rates will be shown at checkout.
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Delivery times vary depending on the carrier, destination, and chosen shipping method. Estimated transit times provided at checkout do not include processing times.
Order Tracking
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Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status.
Multiple Items in an Order
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If your order contains both in-stock and pre-order items, they may ship separately. You will receive tracking information for each shipment.
Shipping Address Accuracy
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Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect addresses.
International Shipping (if you plan to offer it)
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International customers are responsible for any customs duties, taxes, or import fees charged by their local government. Delivery times may be extended due to customs processing.
Delays
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While we do our best to ship on time, delays may occur due to carrier issues, weather, or other unforeseen circumstances. We are not liable for shipping delays outside of our control.
Lost or Damaged Packages
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If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged items and packaging.
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If your package is lost in transit, please reach out and we will work with the carrier to resolve the issue.